Long-Term Results. Right Processes ⇒ Right Results. Develop your People. Solve Problems.
The 14 Principles
In 4 Categories: Philosophy, Process, People, & Problem Solving
Prefer a Long-Term Philosophy
- Base your management principles on a long-term philosophy, even at the expense of short-term financial goals.
Right Process ⇒ Right Results
- Create continuous process flow to bring problems to the surface
- Use pull systems to avoid over-production
- Level out workload
- Build a culture of stopping to fix problems, to get quality right the first time
- Standardized tasks are the foundation for continuous improvement and employee empowerment (Standardization Enables Creativity)
- Use Visual Controls So No Issues Remain Hidden
- Use only reliable, thoroughly tested technologies that serve your people and processes
Develop Your People & Partners
- Grow leaders who understand the work, buy into the philosophy, and teach it to others
- Develop exceptional people and teams who follow the company’s philosophy
- Respect your extended network of people and partners by challenging them and helping them improve
Continuously Solve Problems
- Go see for yourself, and thoroughly understand the situation
- Make decisions slowly, and by consensus, then act upon them rapidly
- Become a learning organization through relentless reflection and continuous improvement